Frequently Asked Questions

Why should I outsource my billing?

Outsourcing your billing benefits you in many ways. The most important reason is increased revenue. Our entire focus is on billing and collections. We dedicate 100% of our time and energy on collecting payments from the insurances and patients. Utilizing the services of AccuretRCM will free your staff up to concentrate on client care and take up additional volume of business. There is also the decrease in overhead, fewer employees in the office, no payroll, taxes or benefits needed for the billers you would have in-house.

Is it smart to let my billing go out to another company?

Industry experts agree that it can be extremely good business to concentrate on your core competencies, like providing quality medical care, and intelligently “outsource” your ancillary functions, like billing.

Our senior staffs averages over 15 years in the medical billing industry and are true physician oriented professionals.

How much does your service cost?

Our fees vary depending on your specialty and practice size and whether or not you scan your documents. No matter which solution you choose, you will almost surely experience significant savings and our efficient processing model with overnight services will quite likely result in an increase in your overall collections.

Can data from my existing software be transferred and used?

This depends on how your existing software handles data exports. If your software can export all its data to an electronic format. If this cannot happen, but your existing software can print reports of patient demographics and Receivables, we can manually enter it into the software. Please call us to discuss your particular situation.

How will I know if you are doing a good job?

We speak with the physicians and selected staff monthly to review the monthly reports, which provide an excellent picture of the practice’s billings and collections. The reports include an aged accounts receivable summary, detailed practice productivity and insurance statistics. Custom reports are available for those practices that require them.

How does your service work?

All you need to do is send us your work, either by scanning and uploading it to us, or by mailing it. All your patient billing and payment data is available in Real-Time web application or by our weekly, monthly reports. The web site completely exposes our service.

You can see all the work as it is done, including statuses, notes and any missing information that needs your attention. You can also run all commonly used practice management reports from the billing software.

What specialties do you support?

We support all specialties.

How do claims get submitted?

We electronically submit all clean claims daily. We mail claims daily to insurance companies that do not yet accept electronic submissions. We monitor all electronic submission reports for denials and eligibility issues, and take necessary action.

Are you HIPAA compliant? If YES how?

Yes we are! We make sure that we keep up to date and compliant with the HIPAA regulations. We will continue to strive towards keeping compliant as the regulations change from time to time.

We maintain the highest level of confidentiality with all information that comes to us from your practice. AccuretRCM falls under the extension of Business Associate (BA) under HIPAA privacy rule. A Business Associate (BA) is any person(s) or entity, which performs a function or activity on behalf of a Covered Entity (CE) and involves the use or disclosure of Protected Health Information (PHI).

What are the initial setup costs for your services?

Free! No Setup Fee! We want you to make money before we make money.

How can AccuretRCM Medical Billing improve your cash flow?

We challenge all rejected claims and dramatically reduce your accounts receivable. We file all claims electronically, which maximizes your insurance claim reimbursements in the shortest possible time. We eliminate the overhead expense associated with insurance billing such as salaries, vacations, sickness, training, turnover, office space, computer hardware and software, and other operational necessities. In many cases this can result in substantial savings of 60% or more.

Can AccuretRCM Medical Billing collect on overdue accounts?

We certainly can. We will follow-up on all your receivables in order to reduce un-collectable accounts. We have an excellent system for tracking outstanding monies owed to you. Important in medical billing today, where timely filing is increasingly becoming an issue in both claims processing and appeals.

Can AccuretRCM Medical Billing handle multiple medical specialties within a single practice / operation?

Yes, we incorporate state of the art technology and the most effective billing techniques available to handle multiple physicians and specialties within a single practice.

Can your operation handle large businesses such as hospitals and nursing homes?

Absolutely! We currently service several large group accounts.

Can AccuretRCM Medical Billing facilitate long distance contracts?

Yes we can. Out of town clients are handled the same way. Information is exchanged through fax, telephone, e-mail, regular mail or commercial carriers.

What is the turnaround time on claims?

AccuretRCM commits 36 hours of turnaround for all Charge/payment batches received.